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Read MoreDeploy Autonomous AI Agents That Understand, Decide & Act
Our agentic AI platform empowers your team to scale conversation, workflows, and CRM actions—all with agents built on Agentforce, Snowflake, and Workato.
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Deploy Autonomous AI Agents That Understand, Decide & Act
Our agentic AI platform empowers your team to scale conversation, workflows, and CRM actions—all with agents built on Agentforce, Snowflake, and Workato.
Why Choose Kasetti’s AI Agents
- Adaptive Autonomy
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Our agents independently interpret context, decide next steps, and refine behaviors over time—reducing reliance on manual intervention.
- Unified Platform Stack
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Built on Salesforce’s trusted Agentforce ecosystem, and integrated with Snowflake for live data intelligence plus Workato for automated workflows, this agentic AI platform enables real-time decisions, CRM sync, and workflow execution—all with zero prompts needed.
- Enterprise-Ready and Secure
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Designed with compliance and transparency in mind, every action is logged, auditable, and governed by enterprise-grade security and access control.
Featured AI Agents
Check‑In Agent (Healthcare)
- Reads patient schedules via EMR
- Sends confirmation via chat or voice
- Syncs check-in status into Salesforce
Omni‑Channel Service Agent
(Customer Support)
- Manages customer messages across WhatsApp, Instagram, and email
- Escalates intelligently using Agentforce and Workato
- Integrates cases and insights into Salesforce records
CRM Email Agent
(Sales & Ops)
- Reads and summarizes multi-threaded emails
- Detects tone and intent based on CRM history
- Creates follow-ups or tasks automatically in Salesforce
Check‑In Agent (Healthcare)
- Reads patient schedules via EMR
- Sends confirmation via chat or voice
- Syncs check-in status into Salesforce
Omni‑Channel
Service Agent
(Customer Support)
- Manages customer messages across WhatsApp, Instagram, and email
- Escalates intelligently using Agentforce and Workato
- Integrates cases and insights into Salesforce records
CRM Email Agent
(Sales & Ops)
- Reads and summarizes multi-threaded emails
- Detects tone and intent based on CRM history
- Creates follow-ups or tasks automatically in Salesforce
Why Kasetti’s AI Agents Elevate CRM & Customer Engagement
Brand‑Aware Personas
Secured & Auditable
24/7 Support with Scale
CRM‑Centered Context
Workflow Orchestration Agent – Launch Automation Seamlessly
Omnichannel Accessibility
Brand‑Aware Personas
Secured & Auditable
24/7 Support with Scale
CRM‑Centered Context
Workflow Orchestration Agent – Launch Automation Seamlessly
Omnichannel Accessibility
Autonomous Reasoning
Agentic Intelligence at Work
Agents built on Agentforce analyze context, decide next steps, and learn over time—acting with minimal prompts.
Omnichannel Accessibility
Unified Support by the Omni‑Channel Service Agent
Whether it’s email, chat, voice, or social media, your AI customer service agent keeps interactions unified and scalable.
Workflow Orchestration Agent – Launch Automation Seamlessly
Leveraging deep Snowflake-Workato integration, this AI agent instantly triggers CRM updates, case creation, and backend workflows the moment data changes—no manual work needed.
CRM‑Centered Context
Powered by CRM Data
Agents tap into Salesforce Data Cloud and live context to create meaningful, data-backed conversations.
24/7 Support with Scale
Always-On, Always Engaged
No downtime, no delays—agents respond instantly across time zones, wherever your customers are.
Secured & Auditable
Built with Compliance in Mind
All actions are logged, governed, and fully auditable, meeting enterprise-grade standards.
Brand‑Aware Personas
Personalization that Resonates
Customize language, tone, and personality to match your brand—whether professional, friendly, or technical.
Ready to see smart automation and conversion at scale?
Deploy your autonomous AI agent within days using our platform architecture.