Complete End to End Development, Administration, Deployment & Live Salesforce Application Support For Your Org.
All the incoming queries from our clients would be addressed to identify the criticality and severity involved with the business. We acknowledge the receiving and immediately our dedicated expert for your account takes the ownership of the client queries. Our Experts are very quick to identify the root cause of the issue by replicating and deep analysis of the problem or by doing the online meetings with the user facing the particular problem. We at TechKasetti track entire history of client related issues to address any future issues related to the specific problem faced by the clients.
Your Applications and implementations are studied and analyzed to have proper understanding of your system and related areas. Your application and queries are always under surveillance for addressing any critical issues. Our team quickly gets in touch with your team to address these issues and resolve them on time. We identify the areas of improvement and recommend course of action by proper planning and execution with the best Salesforce practices.
You always will have an account representative to call, and connect to discuss your day to day issues and related needs. We do all the necessary follow-ups on the day to day issues, and provide you proper daily or weekly reports and dashboard to get an idea of the standing issues, their status, and performance measures. Escalation points are identified on requirement basis and necessary steps are taken to resolve the issues.
Align your Business Process Workflow with Salesforce features and functionalities to Ensure Next-gen Customer Experience.
With the help of a wide range of app support and maintenance options based on your day to day needs, you can use the benefits offered by the Salesforce experts for Administrative, Development, and Training related issues within the defined Service Level Agreement period and solve issues even before they become a menace for you. Take a look at all the advantages you get by having an effective Salesforce support and maintenance team at your disposal.
A proactive Salesforce professional team perform deep application analysis & Incident Analysis to predict and then mitigate possible risks.
Reduced risks are inversely proportional to your business bottom line. Reduced risks increase your revenue and hence overall profit.
A harmonious Salesforce support model & managed structure automates hundreds of manual tasks & thus saves you a great deal of time.
Our professional team helps your Salesforce users to better manage their everyday activities with improved Salesforce Adoption & training support.
Complete End to End Salesforce Consulting Services to achieve even the most ambitious goals in no time.
Install and configure managed apps from Salesforce AppExchange. Use managed packages that are already there and can suit your requirements by not wasting time in developing an app for the same purpose.
Get custom applications developed as per your need. Make the functionality of all your SaaS deployments a seamless task with professional support for managing your customized force.com apps.
Use out of box features or get customized various Salesforce products such as Sales Cloud, Service Cloud, Communities, Salesforce1, Marketing Cloud to support your business processes.
Implement Salesforce Lightning from scratch or migrate from Classic to Lightning. Improve your Salesforce User's experience and adoption by developing Applications using lightning components and frameworks.
Implement Salesforce Various Products to support Your Day to Day Various Business Processes.