Drive Patient Selfservice With Tech Kasetti Patient Portal - Health 360

The benefits of this app to schedule doctor, clinical laboratory technicians, or medical laboratory technicians appointments are twofold. First, they provide a simple way for patients to arrange visits with the healthcare providers of their choice. And secondly, these systems store all appointments and data entries under the same roof.


In this app, patients can book an appointment for doctors, clinical laboratory technicians, or medical laboratory technicians. This app is not flexible only for the doctors patients can book appointment for clinical laboratory technicians or medical laboratory technicians too.

Introducing Health 360: Revolutionizing Healthcare Through Seamless Integration and User-Centric Features

In many cases, multilingual users set their system language to one language such as English but they want to select other languages for specific apps, such as Chinese.

This app provides a better experience for these users, patients can select languages based on their desire.

  • Sometimes patients might find it difficult to search through all profiles. That’s where a search option can be helpful. it allows patients to filter the profiles by desired specialties, doctors, hospitals.
  • In this app has three search options, the patient can search specialties (based on his problem), doctors, hospitals (which is near to his location).
  • Once a patient chooses a doctor (practitioner), clinical laboratory technicians, or medical laboratory technicians they can able to easily navigate available appointment dates and time slots by clicking Book An Appointment button.
  • After click the book an appointment button patient should login by entering his details.
  • If patient is already has the account he will login through OTP which is sent to his email or WhatsApp number.
  • If patient does not have the account he should create an account by filling details.
  • The OTP feature prevents some forms of identity theft by making sure that a captured username/password pair cannot be used a second time.
  • Typically, the user’s login name stays the same, and the one-time password changes with each login.
  • One-time passwords are a form of strong authentication, providing much better protection to other systems containing sensitive data.
  • In this app for verifying OTP,  we integrate With Twilio App.
  • On the login page when patient enters the email or WhatsApp number OTP will be generated and sent to email or WhatsApp number (if patient enters email OTP will be sent to email. If WhatsApp number: OTP will be sent to WhatsApp number).

If patient is a new user, he will be redirected to the new user creation sign-up form.

  • Surveys are a powerful tool for data collection, enabling us to collect valuable data quickly and efficiently.
  • This app survey will helps to doctors to know about patient problems before patient visit to hospital.
  • The survey page consists of some questions related to patients’ problem.
  • Patient can answer these questions which is helpful to doctor to know the patient problems.
  • On these page, two options are there namely, video (online service) and visit hospital (patient should visit to hospital).
  • If patient selects the video option, he will get the Zoom meeting link to his email. So, patients can get some introduction from doctors in online, by that link.
  • If patient selects the visit hospital option patient should visit directly to hospital to take treatment.
  • As we mentioned above if patient selects the video (appointment type), he will get the Zoom meeting link to join meeting with doctor to get information or treatment.
  • For this link, we did an integration with Zoom meeting app.
  • Take the credential from Zoom meeting and we wrote apex class.
  • It Will Generates Host URL and Join URL.
  • The host URL is given to doctor who should host the meeting.
  • Join URL sent to patient by email. Using this patient can join the meeting.
  • Some doctors are not available to virtual treatment. Based on doctor’s appointment type this popup will display.
  • Patients can see in doctor’s appointment type in multi-speciality doctor’s page.
  • If doctors’ appointment type is virtual below popup will not show directly time slot will display and Zoom meeting link will be sent to email and WhatsApp.
  • If doctors’ appointment type is in-person again below popup will not show directly time slot will display.
  • If doctors’ appointment type is virtual and in-person then only below popup will display. Based on patient’s desire he can select the appointment type.
  • On selecting Appointment Type based on Provider selected time slot will be displayed.
  • Select a time slot and review the appointment details in the Review Appointment Window.
  • Confirmation Notification through Email:
  • After successful of booking the appointment patient will get a confirmation notification in his email.
  • And patient will also get a reminder notification one day before the appointment date. Which will help to patient to remind his appointment date.
  • Confirmation Notification through WhatsApp:
  • After successful of booking the appointment patient will get a confirmation notification to his WhatsApp.
  • We integrate with Twilio app for getting notification in WhatsApp.
  • Google calendar is the time management and scheduling tool created by Google. It‚ allows you to make appointments, organize your daily tasks, and more.
  • After successful creation of appointment, an event has been created in patient’s Google calendar (using email) based on appointment start time and appointment end time.
  • It may help to patient to get a reminder of the appointment date.
  • Patients can able to see their profile which include their appointment details and his/her health records.
  • On the home page at the top by clicking the profile icon drop down then login/sign up button patient should login through his email or WhatsApp number.
  • After login patient can see his personal details, his upcoming appointments and his past appointments.
  • Patient can view his/her health conditions, allergies, medication details, immunizations, care plan and medical procedures.
  • Co-ordinator can search providers and view all his upcoming appointments, cancelled and completed appointments.
  • He can cancel and edit appointments of providers.
  • He can search appointments for providers based on date.
  • Providers can apply for Leave by clicking apply leave button.
  • The provider should enter the reason for leave and date when he wants to take the leave.
  • He can track his leave status.
  • He can view all his appointment details.
  • This dashboard used for Provider leave management.
  • Where managers can approve or decline provider leave request.
  • If leave approved patient cannot book an appointment for that provider in those dates.
  • Once the appointment is commenced, This App directs the users to a simple and easy-to-use screen for rating and reviewing their experience with this App.
  • This encourages a feedback loop and enables better decision making for future users.
  • Patient can see Feedback link in Email or WhatsApp which is Sent at the time of Successful booking of Appointment.

Health 360

The benefits of this app to schedule doctor, clinical laboratory technicians, or medical laboratory technicians appointments are twofold. First, they provide a simple way for patients to arrange visits with the healthcare providers of their choice. And secondly, these systems store all appointments and data entries under the same roof.

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