Align your business enterprise with the lightning power of the Sales and Service Cloud to sell more efficiently and serve more diligently
Take look at the reasons for which you may need our help for creating defining business solutions over the Sales and Service Cloud
Implementing Salesforce ® in a proper manner can be complex, time-taking and expensive. Kasetti Technologies is a company having deep expertise in delivering quality Salesforce Consulting services with specialization in offering Sales Cloud and Service Cloud solutions.
Services are quick and cost-effective, at the same time providing enhanced attention towards minimizing the risk factors. Sales Cloud provides users within your organization everything they need to collaborate and close the deals faster. Service Cloud provides round the clock customer service for customers and thereby addressing their issues by providing them with the right answers at the right time.
Why do you need Salesforce Sales and Service Cloud Solutions
Sales and Service cloud of Salesforce helps you to achieve the most difficult targets in no time. Their features are such that all you need is to strategize them to your advantage and your job is done
It is the cloud that enables you to manage leads, Accounts, Contacts, Contracts, Opportunities, Products, Price books, Quotes, & Campaigns by providing you with the features such as Web-to-lead to support, online lead capture, auto-response rules etc. if you want to benefit from them you need to have a system that can help you in using all these features efficiently.
It is the cloud that enables you to take care of Accounts, Contacts, Cases, and Solutions by providing you with the features of Public Knowledge Base, Web-to-case, Call-Center, and the Self-Service Portal, as well as customer service automation. Join hands with a team that is an expert in Service Cloud Solutions to help you to maximize your profits.
Our Cloud Strategy
Take a look at our Sales and Service Cloud Strategy
We will configure and customize Salesforce to support your everyday business process needs. This may include – using maximum OOB features, customizing Standard Objects based on the technical design & Data Model, Record Types, Validation Rules, Email templates, Record Sharing Features, Live Agent, Service Cloud Console setup, workflows and approval automation process. We will create highly effective custom reports and dashboards to give you better insight into your day to day business.
Initially we work with you to perform detailed requirements analysis, gap analysis, feasibility studies, and cost analysis of the Force.com platform. Once the requirements are captured, we perform technical design sessions in order to best utilize the OOB features of Salesforce. We also prototype the application for user feedback on functionality features, usability, and to validate the application design approach.
Initially we work with you to perform detailed Data Analysis, and then perform data migration or updates services that include data extraction, cleansing, de-duplication, standardization and validation, and import into Salesforce.