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Read MoreFrom Fragmented Reporting to 85% Fewer IT Support Tickets
How a Fortune 50 enterprise unified its manufacturing analytics with a secure, conversational Salesforce dashboard solution.
The Challenge
A Fortune 50 services company with 40+ years of industry leadership struggled with disconnected analytics systems, complex authentication processes, and inconsistent reporting across its global manufacturing operations.
Business teams were forced to navigate multiple logins, interpret vast volumes of production data manually, and depend heavily on IT for even basic reporting needs. With static dashboards, conflicting insights, and language barriers across global teams, operational decision-making was slow, inefficient, and difficult to scale.
The Transformation
Kasetti Technologies implemented a Salesforce-native, SSO-enabled, NLP-powered dashboard solution that completely modernized the way teams accessed and analyzed manufacturing data.
The new platform unified authentication, enabled natural-language queries, delivered multilingual support, and introduced real-time visualizations—all designed to give frontline users faster, frictionless access to actionable insights.
What once required complex queries and IT intervention can now be performed in seconds through conversational dashboards accessible securely via single sign-on.
Results at a Glance
By replacing manual reporting with a secure, intelligent, automated analytics solution, the organization achieved measurable impact:
- 45 minutes saved per user, per day on manual data queries
- Significant cost savings from reduced manual reporting
“The natural language query feature has revolutionized how our production analysts interact with manufacturing data.”
Bussiness Value Realised
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Reduction in IT support tickets
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%
Faster operational decision-making
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Increase in analytics platform adoption
Ready to see the full story?
Download the success story to learn how the enterprise unified authentication, modernized reporting, scaled multilingual dashboards globally, and empowered frontline teams with real-time, NLP-driven insights—all within Salesforce.
